LEGAL DISCLAIMER, LIABILITY LIMITATION & REFUND POLICY
Last Updated: 13-11-2025
Highway Suraksha Jagratha Samithi (HSJS) strives to provide accurate information and secure services on this website. However, we cannot guarantee complete accuracy, uninterrupted operation, or error-free performance at all times. This section outlines the legal limitations, liability boundaries, and refund conditions that apply to all users and donors.
This policy is published in good faith to ensure clarity, protect HSJS and ExoQrious IT Solutions, and define responsibilities in accordance with applicable laws.
1. General Disclaimer
All content on this website is provided for public awareness and informational purposes only.
Highway Suraksha Jagratha Samithi (HSJS) and ExoQrious IT Solutions do not guarantee the accuracy, completeness, or continuous availability of the information, features, or services offered on this Site.
2. No Medical, Emergency, or Legal Advice
The content on this website is NOT intended to substitute:
Medical or health advice
Emergency care or trauma response
Legal or professional consultation
Users should seek qualified professionals where appropriate.
3. Volunteer & Event Participation Disclaimer
Participation in HSJS activities, awareness drives, rescue support, or volunteering events is strictly at your own risk.
HSJS and ExoQrious are not liable for:
Personal injuries
Accidents or mishaps
Property damage
Delays
Loss
Field risks or unexpected hazards
except in cases of proven gross negligence.
5. External Links Disclaimer
This Site may contain links to external websites or embedded third-party content.
HSJS and ExoQrious:
Do not control
Do not endorse
Are not responsible for
the accuracy, security, or accessibility of third-party websites or services.
Users access such links entirely at their own discretion.
6. General Refund Policy
All donations made to HSJS are:
Voluntary
Final
Non-refundable
as they support public welfare programs, community initiatives, and charitable activities.
7. Refund Exceptions (Rare Verified Cases Only)
A refund may be considered only if:
A duplicate donation was made accidentally
A technical payment gateway error is officially confirmed
Refunds will not be issued for:
Change of mind
Voluntary cancellation
Unverified claims
Dissatisfaction with NGO activities
8. Failed or Pending Transactions
If your payment fails due to bank or gateway errors:
Refunds or reversals are handled directly by your bank or payment provider
HSJS and ExoQrious cannot speed up or influence bank processing timelines
9. Fraudulent or Unauthorized Transactions
If you suspect fraud:
Notify your bank immediately
Email HSJS with transaction details
HSJS is not liable for:
Payments made through unofficial websites
Donations via unverified links
Unauthorized use of someone else’s card/account
ExoQrious has no involvement in donation management and cannot issue refunds.
10. Contact for Refund or Dispute Queries
For assistance regarding donation-related issues: